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Resolving a customer’s damages fast will give them piece of mind. To do this, organization and well defined process are essential. The claim’s module gives a damages officer the ability to track all pending and settled claims, along with vendors and repair efficiency.

Claims officers can then enter in information regarding the responsible workers so HR can discipline them, or deduct from their pay accordingly. Upper management also has the benefit of looking at current liability and the efficiency of claims settling. Claims management becomes fast and effective.

Key Features

Claims

  • Record multiple damaged items against a job
  • Track estimate vs. actual cost

Vendors

  • Maintain a list of vendors
  • Track vendor efficiency at resolving issues.

Movers

  • Track responsible movers
  • Deduct from their payroll or retain a running claims balance.

Reporting

  • Employee unpaid claims
  • Employee claims statement
  • Employee mover claims/job
  • Pending claims
  • Settled claims
  • Vendor list
  • Weekly damage summary
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