Absolutely. Our protocol is after requested to send a written request form, and require a valid state ID scan. At that time we contact the principle of the company to verify their consent to the data export and product either a SQL or Excel export of your customers and data. If more advanced exports are required to help you migrate to a new system we offer hourly rate advanced exporting services.
Read MoreCan I get a copy of my data if I leave MovePoint some day?
Posted by: MovePoint
What if I want MovePoint to destroy my information?
Posted by: MovePoint
If you no longer want MovePoint to store your information, we can delete your organization from our database. Within 24 hours, all data about your company, as well as any entries you have made, will be eliminated from our active database, as well as server and tape backups.
Read MoreHow often is my data backed up?
Posted by: MovePoint
Your data is replicated across multiple servers in real-time to make sure it is safe from hardware failure. On top of this we back up or servers nightly to multiple offsite locations and retain a 90 day history, in case of data corruption or malicious user transaction recovery. In addition, we regularly update and upgrade our security measures to prevent any unauthorized access, and encourage our customers to do the same.
Read MoreDoes MovePoint look at or share my proprietary data?
Posted by: MovePoint
MovePoint does not view, analyze, share, or otherwise access any proprietary data entered by our customers. In fact, while customers may occasionally request that MovePoint access their data to resolve a support issue, our technicians are unable to access that data without express customer permission.
The MovePoint data storage facility is kept separate from our company headquarters and uses a highly secure network to which only our technicians have access. The facility is designed to provide the highest level of ...
Where is my data stored?
Posted by: MovePoint
To ensure secure data access 24/7, MovePoint uses the latest, high-quality servers and backup systems, hosted in a secure Teir 4 data center. This setup is designed to be both robust and highly scalable, accommodating increased usage without service degradation.
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